"Frequently asked questions about custom products"
Customised products are items that are tailored to meet individual preferences, needs, or specifications. These can range from personalised lanyards, clothing, headwear, key rings, office wear, bags, just about anything and everything to bespoke business solutions. Here are some key areas to explore:
How Can I Change My Shipping Address?
How Can I Update or Change My Shipping Address for Future Orders to Ensure Accurate Deliveries Every Time? If you're wondering about how to modify or revise your shipping address for upcoming orders, and want to make sure that your packages arrive at the correct location without any delays or issues, it’s important to follow a few straightforward steps. Keeping your shipping information up-to-date is crucial for receiving your items promptly and accurately.
Do You Have A MOQ?
Do You Have A Minimum Order Quantity (MOQ) Requirement That Customers Must Meet Before Placing an Order? Mostly its a 25-50 units, although in some cases we can make as little as 1 unit:
Can you match most colours?
Can you match most colours?"Are you capable of matching a wide variety of colours, encompassing most shades and tones, including both vibrant and muted tones.
How can i submit my design artworks?
You can i submit design artworks by sending us your vector file, PDF, or high res logo.
Will I see a visual proof before my order goes into production?
We will always provide you with a full on-screen visual proof of your promotional products before your order is sent into production. In the case of identical repeat orders with identical design/artwork as on your previous order, we won't provide a visual proof.
Do you work with charitable organisations?
There have been a number of charities we have worked with in the past, and we are always interested in working with more. Additionally, we fundraise for charities within our work by participating in event days and setting up our own! Interested in receiving some support? Feel free to email, or reach out on social media!